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Home :: Returns / Errors

Returns / Errors

Returns
Very occasionally a collector will want to return an order to us, which is not a problem

The first thing to do is to let us know using our contact section
Don't forget to include your order number with any correspondence



Our customer care team will give you a returns number and an address to return your order to
Once we receive your order back we will issue a full refund
Errors
We have multiple systems in place to ensure every order is packed perfectly
Very rarely we will let a collector down with a missing, damaged or incorrect card
If this is you we are very sorry

Click here for info on what to do next